Help Center

Pomodoro Help Center

Frequently Asked Questions

Pomodoro comes with a USB charging cable, which can be connected to a power adapter for charging.

The charging speed will depend on your adapter. If you’re using a 5W adapter it will take about 5 hours. If you’re using a 10W adapter, it will take about half that time.

The charger will display a red light while charging and green light once it’s fully charged. A flashing red light means it’s out of battery.

Generally speaking, larger containers require more energy to pump. For example, the pump can be used 600 times on the 16.9 oz container or 200 times on the 67.6 oz container before needing to be recharged.

The vacuum containers and lids are not microwave, dishwasher, or oven safe. Do not heat the containers above 176 °F.

During the vacuuming process, the lid will depress slightly in the center, causing the latches to loosen. However, the container will remain completely sealed and will not open until you pull the release valve.

The containers and lids should be replaced when there are deep scratches, when the surface becomes uneven or deformed, and if the silicone strip starts to become moldy or deformed.

Yes! Pomodoro vacuum containers and pumps are certified by top quality and safety agencies.