Shipping policy

At UrbanLab, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check, and packaging. All orders are prepared for dispatch within 24 hours after the order is placed.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by standard ground shipping. After processing and leaving the warehouse, items usually take between 5 and 7 days to arrive at their destination but can take longer from time to time.

Shipping Fee

  • Standard Delivery: Standard shipping is always free.
  • UPS 2nd Day: Second day delivery via UPS is available; in this case, the fee is calculated at the checkout.